Overview
We provide end-to-end screening operations for firms under pressure from rising alert volumes, false positives, growing backlogs, high operating cost and increasing regulatory expectations. Our service is built for organisations that need screening decisions to be fast, consistent and defensible, without compromising control.
This service is suited to banks, fintechs, crypto and other regulated firms that want to improve throughput and quality in screening while keeping accountability with experienced people.
Daily BAU alert clearance
Payment
screening
Name and entity screening
List-change
sweeps
Reviews, remediation and lookbacks
What we cover
How we reduce false positives and improve defensibility
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Agentic AI in screening with human accountability
How we deploy safely
Agents provide 100% real-time quality checks against analyst outcomes, highlighting inconsistency and improving decision quality immediately.
Real-time QC against human decisions:
Agents provide 100% real-time quality checks against analyst outcomes, highlighting inconsistency and improving decision quality immediately.
Automation, once performance is provenAutomation, once performance is proven
Verified teams with quality aligned to outcomes
Our features
We run screening as a measured operation, not a black box.
Monitoring, reporting and operational control
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Capacity planning and demand forecasting using analytics to predict volumes, set the right resourcing levels, and step up quickly when volumes exceed forecast
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Near-real-time MI and dashboards covering volumes, SLA performance, error rates and emerging trends so issues are spotted early and corrected before they become problems
Our teams and tooling slot into your existing systems and workflows without disrupting live operations. We integrate with your current screening environment and operate “in flight”, so you can improve throughput and quality while maintaining business continuity
Integration “in flight”: improve outcomes without disrupting live operations
We operate globally distributed delivery hubs, including Sri Lanka and the Philippines, with flexible shift patterns and 24/7 coverage. This allows screening load to be moved between locations in real time and enables a stable BAU service with capacity flexed up or down as volumes and regulatory expectations change.
Ongoing BAU alert management is delivered by stable teams handling daily flows, with the ability to adjust capacity as required.
Backlogs, reviews and remediation are supported through rapid mobilisation to clear large backlogs, manage regulatory reviews, and remediate screening processes — with strong QA and project governance.
Global delivery with 24/7 coverage and flexible capacity
Governance, explainability and regulatory comfort
Clear audit trails for both human decisions and AI-supported recommendations
Explainable reasoning that supports QA, audit and supervisory review
Controls aligned to data protection expectations and model governance requirements
Bias and drift monitoring (including segment checks, distribution monitoring and remediation triggers) to maintain stable, fair performance over time
How we start: a simple, low-risk journey
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Discovery and current-state assessment
Volumes, pain points, controls, data availability
Scoping and service design
Workflows, QA, governance, success measures
Parallel run / pilot
Alongside humans to validate quality and evidence
Calibration
Thresholds, rules, agent performance, training
Scale-up
Across teams, processes and locations