Overview
We provide end-to-end transaction monitoring for firms facing high alert volumes, growing backlogs and limited capacity. Working within your existing systems, our specialist teams and agentic AI improve throughput, investigation quality and control, helping analysts focus on higher-risk cases.
Designed for banks, fintechs, crypto, payments and other regulated firms, our service combines flexible delivery, quality-first oversight and predictable pay-per-alert pricing. A short pilot provides a straightforward way to get started.
Daily BAU alert handling
Risk-based alert triage
Case investigations
Escalations and SAR-ready narratives
Backlogs, lookbacks and remediation
What we cover
How we prioritise alerts and improve decision quality
Agentic AI in monitoring
with human accountability
How we deploy safely
Agentic AI can operate alongside investigators, comparing outcomes and flagging disagreements before wider use.
Parallel validation against analysts
A QC layer checks alert dispositions, decision consistency and scenario performance. Experienced leads oversee quality across Level 1 and Level 2 operating models.
100% QC before wider automation
Specialist investigators
with quality aligned to outcomes
Our features
We provide near real-time MI and dashboards so transaction monitoring performance is visible and manageable.
Monitoring, reporting and operational control
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Track volumes, aged alerts, SLAs, quality scores, decision consistency, typology trends and scenario performance so issues can be identified early.
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Use demand forecasting to plan capacity across hubs and scale quickly when alert volumes spike or systems change.
Our specialists work within your existing TM platform and case manager without disrupting live rules, workflows or projects. We improve throughput while maintaining business continuity. Experience as a material outsourcer to major banks and ready-made due diligence packs help streamline procurement and onboarding.
Integration “in flight” and faster onboarding
We operate multi-hub teams with flexible shifts and 24/7 coverage where needed. Work can move between locations as volumes change. Stable teams cover BAU alerts, while rapid mobilisation supports backlogs, lookbacks and remediation.
Our transparent pay-per-alert model keeps costs predictable. Time-and-materials and pre-scoped blocks support projects and urgent investigations. We agree quality thresholds upfront, use outcome-focused incentives and do not charge for work below the agreed standard.
Global delivery, flexible capacity and predictable pricing
Governance, explainability and regulatory comfort
Financial crime SMEs design scenarios, workflows and agentic AI behaviour.
Experienced leads review edge cases and challenge inconsistent outcomes.
Humans retain final responsibility for escalations, exits and SAR decisions.
Documented processes, clear audit trails and reporting support audit, model governance and supervisory review.
How we start: a simple, low-risk journey
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Discovery and scope
Systems, volumes, controls, risk appetite
Initial calibration
Scenario interpretation, QA and triage approach
Parallel pilot
Pay-per-alert run alongside analysts
Review and refine
Confirm outcomes and success measures
Scale into BAU
Backlogs and lookbacks as needed